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Careers
Digital Platform & Customer Communications Manager (m/f/d)
We are looking for a Digital Platform & Customer Communications Manager (m/f/d) to manage and further develop a digital platform, starting at the earliest possible date.
We are seeking a digitally adept, communicative and highly organised individual who will manage the platform's day-to-day operations as well as communications with customers and business partners.
I
Your responsibilities
- Maintain and manage the digital platform on an ongoing basis
- Publish, update and quality-check content, images and data
- Communicate with customers and business partners
- Process and coordinate incoming enquiries
- Coordinate with external developers and technical service providers
- Manage and further develop digital workflows
- Provide organisational support in the handling of ongoing processes
II
Your profile
- Experience managing websites, online platforms or digital applications
- A very good understanding of digital processes and strong technical aptitude
- Confidence using content management systems
- Strong communication skills and a professional manner
- A structured, careful and independent approach to work
- Very good German and good English
Programming skills are not essential. What matters is confidence working with digital platforms, strong organisational understanding and an enjoyment of communicating with customers.
III
What we offer
- A responsible and varied position
- A high degree of personal responsibility and direct decision-making
- Direct collaboration with senior management
- Modern offices in central Dresden
- Long-term development opportunities within a growing corporate group
- A permanent, full-time employment contract